520jil Privacy Policy

520jil takes your privacy seriously. We are an online casino and sports betting platform serving Filipino players across the Philippines, and we understand that trust is foundational to everything we do. When you share your personal information with us to create an account, verify your identity, or make a GCash deposit, you're extending that trust — and we're committed to honouring it.

This Policy is written in plain, accessible language to ensure that every 520jil player — whether you're joining from Manila, Cebu, Davao, or a smaller barangay anywhere in the Philippines — can understand exactly how your data is handled. Where legal terminology is necessary, we explain it clearly.

This Policy is incorporated by reference into the 520jil Terms & Conditions. By accepting those Terms, you also accept this Privacy Policy. If you have any questions or concerns, our Data Protection Officer can be reached at the contact details provided in Section 14.

"Personal Data"

Any information from which you can be identified, directly or indirectly — including your name, mobile number, email address, date of birth, government ID number, financial account details, IP address, and device identifiers.

"Processing"

Any operation performed on personal data — including collection, recording, storage, use, transmission, disclosure, erasure, or destruction.

"Data Subject"

You — the individual whose personal data is being collected and processed by 520jil.

"Data Controller"

520jil, as the entity that determines the purposes and means of processing your personal data.

"DPA"

The Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and all related NPC issuances and circulars.

"NPC"

The National Privacy Commission of the Philippines, the regulatory body that oversees compliance with the DPA.

"KYC"

Know Your Customer — the identity and address verification process required by PAGCOR and applicable anti-money laundering regulations.

520jil collects personal data in the following categories, depending on how you interact with the platform:

3.1 Data You Provide Directly. When you create a 520jil account, complete KYC verification, make deposits or withdrawals, or contact our support team, you voluntarily provide personal data that we collect and store.

3.2 Data Collected Automatically. When you visit 520jil.cam, certain technical data is collected automatically through cookies, log files, and analytics tools. This includes your IP address, browser type, pages visited, and session duration. See Section 7 for full cookie details.

3.3 Data from Third Parties. We may receive identity verification information from KYC service providers, fraud detection data from payment processors, and compliance data from PAGCOR-mandated reporting systems.

520jil uses your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected:

1. Account creation and management — to register your account, verify your identity, and maintain your player profile;
2. Processing transactions — to facilitate GCash, PayMaya, BPI, BDO, and Metrobank deposits and withdrawals in Philippine Peso;
3. Service delivery — to provide access to games, live dealer tables, sports betting, sabong, bingo, and all other platform features;
4. KYC and regulatory compliance — to fulfil PAGCOR's identity verification requirements and our obligations under Philippine anti-money laundering laws;
5. Fraud prevention and security — to detect, investigate, and prevent fraudulent activity, account takeovers, and misuse of the platform;
6. Responsible gaming — to monitor gaming patterns and identify players who may exhibit signs of problem gambling, in compliance with PAGCOR's responsible gaming mandates;
7. Customer support — to respond to queries, resolve disputes, and improve our service quality;
8. Marketing communications — to send you promotional offers, bonus notifications, and platform updates, but only where you have provided explicit opt-in consent;
9. Platform improvement — to analyse aggregated, anonymised usage data to improve game selection, site performance, and user experience;
10. Legal compliance — to comply with applicable Philippine laws, regulatory orders, court directives, and PAGCOR reporting requirements.

Under the Philippine Data Privacy Act of 2012, 520jil processes your personal data on the following legal grounds:

• Contractual necessity — processing required to fulfil the account agreement between you and 520jil, including registration, transactions, and service delivery;
• Legal obligation — processing required by PAGCOR regulations, Philippine anti-money laundering laws (AMLA, RA 9160 as amended), and other applicable statutes;
• Legitimate interests — processing for fraud prevention, platform security, and service improvement, where our interests do not override your fundamental data subject rights;
• Consent — processing for marketing communications and optional platform features, where your explicit, informed, and freely given consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

520jil shares personal data only in the following limited circumstances and only to the minimum extent necessary:

• Payment processors — GCash, PayMaya, BPI, BDO, and Metrobank receive transaction data necessary to process your deposits and withdrawals;
• KYC and identity verification providers — accredited third-party providers verify your government-issued Philippine ID and address documents as required by PAGCOR;
• Game content providers — licensed game studios (e.g., JILI, PG Soft, Pragmatic Play) receive anonymised session tokens necessary to deliver game content; they do not receive your identity or financial data;
• Regulatory authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government bodies as required by law;
• Legal proceedings — in response to valid court orders, subpoenas, or law enforcement requests made pursuant to applicable Philippine law;
• Service providers — cloud hosting, cybersecurity, analytics, and customer support technology providers operating under binding data processing agreements with 520jil.

All third parties with whom 520jil shares personal data are contractually required to protect that data in accordance with standards no less protective than those described in this Policy.

520jil uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help us deliver a functional, personalised, and secure experience.

7.1 Types of Cookies Used:

• Strictly Necessary Cookies — essential for platform operation, including session management, login authentication, and security functions. These cannot be disabled.
• Performance Cookies — collect anonymised data on how players interact with the platform to help us identify and fix performance issues.
• Functional Cookies — remember your preferences such as language settings, game lobby filters, and display preferences.
• Analytics Cookies — help 520jil understand aggregate usage patterns to improve game selection and site navigation. Data is anonymised before analysis.

7.2 Cookie Management. You may manage non-essential cookies through your browser settings. Blocking certain cookies may affect the functionality of parts of the 520jil platform. Strictly necessary cookies cannot be disabled as they are essential to the operation of your account.

520jil retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Active account data — retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLC requirements;
• KYC and identity documents — retained for a minimum of five (5) years following account closure or last transaction, as mandated by anti-money laundering regulations;
• Financial transaction records — retained for a minimum of ten (10) years in compliance with applicable Philippine tax and AML laws;
• Customer support communications — retained for three (3) years following the resolution of the relevant issue;
• Marketing consent records — retained for as long as you hold an active account, and for one (1) year following consent withdrawal or account closure.

Upon the expiration of applicable retention periods, personal data is securely deleted or irreversibly anonymised in accordance with our data destruction procedures.

520jil implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data in transit between your device and 520jil servers;
• Encryption at rest for sensitive stored data, including financial information and KYC documents;
• One-way cryptographic hashing of account passwords — 520jil staff cannot view your plaintext password under any circumstances;
• OTP (One-Time Password) two-factor verification for account logins from unrecognised devices;
• Role-based access controls ensuring that internal staff access personal data only on a need-to-know basis;
• Regular security audits and penetration testing by accredited third-party cybersecurity firms;
• Automated fraud detection and anomaly monitoring on all account and transaction activity.

Under the Philippine Data Privacy Act of 2012, you have the following enforceable rights in relation to your personal data held by 520jil. These rights can be exercised by contacting our Data Protection Officer (see Section 14):

520jil will respond to all data subject requests within thirty (30) calendar days of receipt. Where a request is complex or high in volume, we may extend this period by a further fifteen (15) days with written notice. Requests are handled at no cost to you unless they are manifestly unfounded or excessive.

If 520jil becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and have reason to believe that an underage individual in your care has registered on 520jil, please contact our support team immediately via live chat or email so we can investigate and act promptly.

The 520jil platform integrates with third-party service providers to deliver certain features — including game content, payment processing, and customer support tools. While 520jil selects these providers carefully and requires them to adhere to data protection standards consistent with this Policy, we are not responsible for the privacy practices of independent third-party platforms or websites that are not operated by 520jil.

This Policy applies solely to data processed through 520jil.cam. If you interact with any third-party service linked to or integrated within the 520jil platform, you are subject to that third party's separate privacy policy.

520jil may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform features. When we make material changes, we will update the Effective Date at the top of this page and, where appropriate, notify active players via email or an in-platform notification.

Your continued use of the 520jil platform after any update to this Policy constitutes your acknowledgement of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.

Prior versions of this Policy will be retained in our records and are available upon written request to our Data Protection Officer.

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact the 520jil Data Protection Officer through any of the following channels:

• Live Chat: Available 24/7 directly through the 520jil platform — the fastest and most reliable way to reach us for data privacy matters.
• Email: [email protected] — please include "Data Privacy Request" in the subject line. (This is a plain text address — type it directly into your email client; it is not a clickable link.)

If you believe that 520jil has not adequately addressed your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Details of the NPC complaint process are available on the NPC's official government website.